Due to the Government Announcement of FMCO (Full Movement Control Order) all orders for Crystal products will be processed after 14 June 2021 or upon FMCO lifted.
Below is our lead time:
Crystal Engraving Product: Processed after 14 June (or FMCO lifted)
Wood Engraving Product: 3-5 Working Days
Jute Bags: 3- 5 Working Days
For more info about delivery lead time within FMCO period please do not hesitate to contact us for more info.
The warranty period is 1 years for Flash Drives and 30 days for all other gift product beginning from the date of purchase as indicated on the invoice or receipt. This excludes battery or any other consumables or equivalent.
NOTICE: EMCO DELIVERY LEAD TIME ANNOUNCEMENT!
Dear customers, due to the recent announcement of EMCO in Selangor & KL, Our delivery lead time will be changed from 7-10 days to 10-14 days for all overs. This is due to the restrictions of movement and limited resources on manpower.
We seek your co-operation to allow the stipulated time for all your order until 14th of July or till EMCO lifted.
For more info about delivery lead time within EMCO period please do not hesitate to contact us at firstname.lastname@example.org for more info.
Cost of shipping will be displayed on your shopping cart once you press the 'checkout' button. Total shipping cost is based on your country & location.
Shipping time depends on the location of your country and delivery areas (city center or outskirts) Below is the shipping time estimates for your orders,
- West Malaysia via DHL eCommerce / J&T - 2-3 Days
- East Malaysia via Poslaju - 10-14 Days
- Singapore via ARAMEX / JANIO - 5-7 Days
- Hong Kong, Indonesia, Philippines & Thailand via DHL Express: 3 - 6 working days to arrive.
- Japan, Australia, New Zealand via DHL Express: 4 - 8 working days to arrive.
- Canada, United States via DHL Express: 7 -10 working days to arrive.
- United Kingdom via DHL Express: 2 - 4 working Days
- Other countries: 7-14 working days depends on the country and the location, please contact us to get exact shipping cost.