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Shipping Policy


Below is our lead time:

Crystal Engraving Product: 7-10 Working Days
Wood Engraving Product: 3-5 Working Days
Jute Bags: 3- 5 Working Days

For more info about delivery lead time within FMCO period please do not hesitate to contact us for more info.

At Pineworks we focus in providing you with the best products for your photography business. It can be wooden USB flash drives or linen boxes, only the highest quality and the best workmanship pass through our doors. Customisation process lead time is as per below (excludes shipping):

Production Leadtime: 

Wooden USB flash drives & Wooden Boxes:  3-5 working days

Crystal USB flash drives: 7 - 10 working days

Linen Photoboxes: 7 - 10 working days

*Working days excludes sunday & Public Holiday


Shipping Cost

Cost of shipping will be displayed on your shopping cart once you press the 'checkout' button. Total shipping cost is based on your country & location.


Shipping Time

Shipping time depends on the location of your country and delivery areas (city center or outskirts) Below is the shipping time estimates for your orders,

  • West Malaysia via DHL eCommerce - 2-3 Days
  • East Malaysia via Poslaju - 5-7 Days
  • Singapore via ARAMEX / JANIO - 3-5 Days
  • Hong Kong, Indonesia, Philippines & Thailand via DHL Express: 3 - 6 working days to arrive.
  • Japan, Australia, New Zealand via DHL Express: 4 - 8 working days to arrive.
  • Canada, United States via DHL Express: 7 -10 working days to arrive.
  • United Kingdom via DHL Express: 2 - 4 working Days
  • Other countries: 7-14 working days depends on the country and the location, please contact us to get exact shipping cost.

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