This package includes 1 set of 4R Luxury Linen Box of your choice and USB Flash Drive, Thank you card & Standard packaging. All props in photos are only for illustration purposes, it is not included in the package.

Any product received damaged will be eligible for warranty claim as per specified in the Warranty page, please follow all the instructions for any claims.  

Any changes on the order after order placed on our website must be informed via email & whatsapp within 1 hour for changes.

You will receive an email containing your order tracking number, Head to theTRACK ORDERsection to view shipping status.

Any urgent orders are processed based on case to case basis, If you need your order process urgently kindly talk to us via the CHAT option before placing order.

Our fulfillment partner fulfills orders within 3-5 business day (Mon-Fri), a timeline which does not include Weekends or Holidays. Please remember that the delivery of your order is the responsibility of the shipping carrier (DHL eCommerce, Poslaju). 

Once a package leaves our fulfillment center, you must reach out directly to the shipping carrier selected during checkout to resolve delivery issues. You should have your tracking number ready when reaching out to the shipping carrier.